SHIPPING

Shipping and delivery times in Italy

The products will be shipped to the address indicated at the time of registration/purchase within 2 days (excluding holidays and days before holidays) from the date of receipt of payment for the order.

Shipping costs include processing, packaging and transportation costs. All purchased products will be packaged and well protected.

The delivery of the packages will be entrusted to the express courier SDA or DHL. Delivery times vary depending on the geographical areas of destination; generally the reception occurs within 2/3 working days from the collection of the package by the courier, 24/48 hours more for disadvantaged areas. The Courier, in the event of non-delivery due to the absence of the recipient, will leave a notice of non-delivery with a telephone number. The shipping cost is €7.00 for the entire national territory regardless of weight and size.

Shipping is free for purchases over €90.00.

Shipping and delivery times in Europe

The products will be shipped to the address indicated at the time of registration/purchase within 2 days (excluding holidays and days before holidays) from the date of receipt of payment for the order. Shipping costs include processing, packaging and transport costs. All purchased products will be packaged and well protected. The delivery of the packages will be entrusted to the express courier Fedex, TNT, DHL or Poste Italiane. Delivery times vary depending on the geographical areas of destination; generally, receipt occurs within 10 working days (excluding Saturdays, Sundays and holidays) from the date the package is taken over by the courier.

The shipping cost varies depending on the destination country. During the purchase process you will be able to select your destination country and therefore verify the exact cost.

Shipping to Europe is free for purchases over €150.00.

International Shipping and Delivery Times

The products will be shipped to the address indicated at the time of registration/purchase within 2 days (excluding holidays and days before holidays) from the date of receipt of payment for the order. Shipping costs include processing, packaging and transport costs. All purchased products will be packaged and well protected. The delivery of the packages will be entrusted to the express courier Fedex, TNT DHL or Poste Italiane. Delivery times vary depending on the geographical areas of destination; generally, receipt occurs within 21 working days (excluding Saturdays, Sundays and holidays) from the date the package is taken charge of by the courier.

The shipping cost varies depending on the destination country. During the purchase process you will be able to select your destination country and therefore verify the exact cost.

International shipping is free for purchases over €250.00.

Please note: We do not ship the water tank outside of Europe.

FAQ Shipping and delivery times

How does the parcel delivery procedure work?

For deliveries throughout Italy we use the SDA or DHL Express Courier service. Upon delivery, in the absence of the recipient, the courier will leave a notice indicating the telephone number of the competent branch and to allow the Customer to agree on the collection procedure.

How much are the shipping costs?

For Italy the shipping cost is 7.00 euros while for abroad it varies depending on the country of delivery.

How long does it take for delivery to Italy?

Delivery generally takes place within 3 days after the day the courier takes charge of the package, 24/48 hours more for remote areas (excluding holidays, Saturdays and Sundays).